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What Are the Classifications of Self-service Kiosks

February 21, 2022

You may think that self-service kiosks all look alike, but in reality they come in many different varieties with different functions such as ordering, payment, advertising displays, etc. Kiosks come in many shapes, sizes and functions, so it's critical to find a manufacturer who understands your specific needs and can build a kiosk for that purpose. RCSTARS gives you an overview of the specific breakdown of functions.

Types of functions


Kiosks display information about a given topic stored in their database in a clear, accessible and compelling manner. Popular uses for kiosks include museums, "smart cities", shopping malls and libraries. 

What Are the Classifications of Self-service Kiosks

Sunlight Readable Outdoor Display


Payment kiosks allow users to pay for goods and services. Some only allow digital payments via chip and PIN or contactless NFC (Near Field Communication) technology, such as credit cards. Others are integrated with bill and coin collectors and dispensers so that cash payments and change can be made. Most use printers to dispense receipts.


Wayfinding kiosks are designed to help users navigate through unfamiliar spaces, whether inside a single building or outside of a large city. This is achieved through static and interactive maps and turn-by-turn navigation, which can often be "delivered" to users' mobile devices via QR codes so they can access them on the go. Wayfinding kiosks help reduce stress and increase user satisfaction. 


Kiosks can be a great tool for engaging potential customers through marketing and branding. Because they are designed to attract attention, they can display a variety of dynamically displayed advertisements rather than the typical static ads. These ads can easily change with the seasons, sales and environment.

What Are the Classifications of Self-service Kiosks

 Iphone Design Free standing Kiosk RCS-151JI


Kiosks have been rapidly adopted by many different industries and businesses. 

Food and Beverage

Quick Service Restaurants (QSR) were one of the first restaurants to adopt kiosks in their food service environment. These kiosks are able to process a large number of orders in a short period of time. This allows restaurants to reallocate staff to focus on more pressing issues, such as customer service, while providing greater order accuracy.

What Are the Classifications of Self-service Kiosks

32Inch YO series Smart ordering kiosk


The adoption of interactive kiosks can improve the patient experience by reducing wait times and making it easier to access services. Technologies such as self-registration, wayfinding and live telemedicine services can all improve overall patient satisfaction. 


Retail centers such as shopping malls and large retailers use interactive kiosks to give customers easier access to information ranging from the location of various items to the store itself. Some retailers also offer self-checkout options for users, which helps reduce wait times, especially for those with smaller orders on busy days.


Arenas, stadiums, concert and event venues, and movie theaters have adopted ticketing and payment kiosks to provide more self-service options and reduce wait times and concessions for admission. 

What Are the Classifications of Self-service Kiosks

Table design Kiosk 490 TD

Setting up a self-service kiosk is not as complicated as many people think. The most important step is to find a trustworthy kiosk manufacturer that fits your needs. If you would like to learn more please visit the RCSTARS website or send us an email and we will get back to you shortly.